Integrity Advocate

Integrity Advocate is an online proctoring service for schools, credentialing bodies and training programs that need to know the right person took an assessment and to stand behind the result if it is challenged. Its homepage calls it "Privacy-first online proctoring that combines intelligent detection with expert human review for fair, defensible outcomes." The site names five groups it serves: K12 schools, colleges and universities; associations and awarding bodies; certification programs; workforce training; and regulated industries. For readers of the assessment tools category, it is the security layer that sits on top of the quizzes and exams a program already runs in its LMS, from low-stakes checks to licensing exams, and it ends in a verified result rather than a raw recording.

What you get

The product follows an assessment through three stages, and the homepage describes each.

Before the session: identity verification. Test-takers submit a selfie and a valid ID, which are reviewed and cross-referenced before testing begins. The site says human review confirms identity and adds context to the automated check, that only essential information is collected, and that personal data follows the retention settings the program chooses.

During the session: detection plus human review. Integrity Advocate monitors participants, screens, audio and video for potential violations. Participation monitoring confirms the test-taker stays present and engaged. CounterAI, its answer to AI-assisted cheating, uses "behavior-based detection and human review." Advanced security options add a room scan and second camera checks for exams that need them. What sets the model apart, on the company's own account, is that the AI flags and people decide: "Every AI flag is reviewed by a real person before it becomes an outcome." The review happens after the exam rather than as live intervention, so a test-taker is not interrupted mid-question, and a trained reviewer judges each event in context (a child walking into the room, a glance away, a sudden noise) before anything reaches the administrator.

After the session: results and credentials. Administrators receive time-stamped, human-verified end-of-exam reports that the site says "support reviews, appeals, and compliance." Integrity Advocate also handles credential delivery through an Accredible integration, so a program can connect verified identity, a proctored result and the certificate or badge it issues in one chain.

No installation, any device. The product runs in the browser with no downloads, extensions or plugins. The FAQ describes the flow plainly: students "click Begin, verify their identity, and take their exam." It works across computers, Chromebooks, tablets and mobile phones, and one company article mentions low-bandwidth protection for poor wifi or mobile connections. That matters for workforce programs whose people test from the field or on locked-down company devices where installing software is not allowed.

Configuration by stakes. An administrator picks the type of exam being proctored (high, mid or low stakes) and the rules are configured automatically, so a weekly quiz and a certification exam can carry different levels of security without anyone building the settings by hand.

On demand. There is no scheduling: the company says its services are available any time, and the site header offers 24/7 support. The homepage also highlights support for more than 65 languages and "accommodation-ready workflows" for test-takers who need adjustments.

Figures, pricing and compliance

Integrity Advocate publishes several operating figures. The homepage lists more than 10 million sessions proctored, more than 65 languages supported, a support rate below 1% and client retention above 98%. A company article puts the support figure more precisely: "Last year, just 0.58% of Integrity Advocate learners required support during their exam." Its resources page cites more than 12 years of operation with zero data breaches.

On pricing, the product is described as a "Multi-tier proctoring service designed to fit your needs," with pricing customizable by exam type so that low-stakes exams cost less than high-stakes ones. The FAQ states that human review is included "regardless of package tier." No price figures appear on the homepage or the comparison pages; the route to a quote is a demo, which the site says takes 30 minutes.

On privacy and compliance, the homepage claims "compliance with GDPR, AICPA SOC 2, and W3C WCAG 2.1 Level A standards." A company article adds PIPEDA and FERPA to that list. On data handling, the site says full session recordings are not stored by default, only flagged violations are retained after review, ID verification images are not kept, and that "Sensitive data, including ID images, is deleted within 24 hours." It also says identity is verified without storing facial templates.

On reputation, the site says Integrity Advocate ranked #1 overall in G2's Usability Index for Online Proctoring, with a usability index score of 8.45 and 94% for ease of use, and shows a 4.5 out of 5 rating on G2.

Customer quotes come from a range of programs. Richard Anderson, Executive Director of Smart Serve Ontario, says: "Integrity Advocate works on all devices. We don't hear any complaints, you don't need to download any applications." Troy Buckholdt, CEO of Course Careers, explains the scale behind his choice: "We have thousands and thousands of people taking these online tests," and he needed a process that would not send them to support. Elaine Barker of Skills and Education Group values that "humans are reviewing the proctor sessions and we're not relying on technology." Steven Van Alstine of the National Payroll Institute describes moving every student in its payroll compliance professional designation to e-proctoring, a ramp-up that "happened in less than three months."

The company also publishes thinking on assessment governance. CEO Brandon A. Smith wrote the Trust by Evidence whitepaper, which sets out a framework of learner rights, an appeals process and credential security for AI-assisted assessment decisions.

Who it suits and who it does not

Integrity Advocate suits programs that issue credentials people care about and expect some results to be appealed: certification and licensing bodies, associations, professional designations and regulated training. The documented human review on every flag, the time-stamped reports and the Accredible link to credential delivery all point at that buyer. It also fits large workforce and continuing education programs whose test-takers sit exams on phones, tablets or managed laptops, since nothing has to be installed and nothing has to be booked. Schools and colleges with privacy-conscious families or staff will find a short list of retained data and published compliance claims to show their legal teams.

It is less of a match for a program that wants a proctor watching live and stepping in during the exam, because Integrity Advocate's review is built around post-exam verification rather than live intervention. Buyers who need a list price before a first conversation will have to book the demo, as tiers are quoted by exam mix.