Proctortrack

What Proctortrack is

Proctortrack is a remote exam proctoring service from Verificient Technologies, Inc., built for universities, schools, certification bodies and employers that deliver tests online. It plugs into the learning management system an institution already runs, verifies who is sitting the exam, records the session and returns a report an instructor can review. The home page frames the job in three short lines: "Every degree real. Every license earned. Every certification true."

The About page describes Verificient as a Trusted Identity-as-a-Service (TIaaS) company working on identity verification and authentication, with patented solutions that use AI, machine learning, computer vision and biometrics. It names higher education, HR and recruitment, and remote labor-force management as the markets it serves. The same page says the company has its headquarters in New York City, and it lists offices in Princeton, New Jersey, in Hamilton, Ontario (Verificient Technologies Canada) and in Pune, India (Verificient Solutions Private Limited). The co-founders named there are Rajnish Kumar, Ph.D., the CEO, and Rahul Siddharth, the COO. The home page counts 15 million exams and 150+ countries, and the footer reads "Over 15 million identity verification and monitoring sessions delivered across industries."

Four proctoring levels

The core product is sold as four levels, so an institution can match the depth of review to what an exam is worth.

Level 1, ProctorLock, is the one the site calls the most cost-effective. It runs automated identity verification and records the session (video, audio and desktop screenshots), then places the recording on an integrity review page where the instructor checks it personally. The solutions page says recorded video is available within 2-3 hours and calls the level a strong deterrent to misconduct. The pricing page pitches it for attendance and assessments.

Level 2, ProctorAuto, adds automated data analysis in two stages on top of verification and recording, with no human proctor involved. The site labels it "Fully Automated. High Quality. Fast Results. Proctorless." and says results are delivered within 6 hours.

Level 3, Proctortrack QA, takes the stage-two results of ProctorAuto and runs them through a manual QA review. The menu calls it "Highest Accuracy. Best Overall Value. Most Popular of All." The solutions page describes it as human-in-the-loop with 99.5% accuracy, promises "Highest Fidelity Reports" with a 12-24 hour turnaround, and suggests it for midterms and finals.

Level 4, ProctorLive AI, is exception-based live proctoring. Live remote human proctors work alongside AI auto proctoring and step in when the system sees suspicious behavior, cheating or someone aiding the student, and the integrity results are analyzed again with AI afterwards. The solutions page gives a ratio of one proctor to 25 students and recommends this level for high-stakes exams.

The pricing and home pages present the same range a second way, as four cards: ProctorLock (automated ID verification with a browser lock), Automated Proctoring (continuous AI proctoring with real-time alerts and unlimited student concurrency, suggested for quizzes, midterms and finals), Hybrid Proctoring (a 1:25 proctor to student ratio, for large-scale exams and certifications) and Live Proctoring (continuous live proctoring at a 1:4 ratio, for high-stakes exams and certifications).

Add-ons and other products

Several add-ons sit on top of the levels. Proctor Checkpoint, which the solutions page says is available for all levels, is a live pre-test onboarding step with identity verification and a room scan. The pricing page also lists a DIY Dashboard for institutions that bring their own live proctors, real-time student alerts for intervention, a post-exam QA review it says lets you "Trust the results with 99% Accuracy", BYOStorage for flexible data management, and Level 2 Full Support.

VeriPass is the baseline profile each test-taker creates with face, ID and knuckle scans. It includes an ID check against a globally available identity source meant to catch forged documents, plus secure data storage, training and unlimited support. Data collected in later exams is compared against that profile, and the solutions page says customers can use VeriPass with Proctortrack or on its own.

ProctorDIY is aimed at K-12. The site calls it the world's first do-it-yourself live proctoring platform: the school supplies its own proctor (one to 25 students), and through the webcam a Chrome browser plugin runs automated ID verification and secures the browser, with the emphasis on student privacy and data security. ProctorTA (Teaching Assistant) takes the browser lock into the classroom for on-campus tests, and the site calls it the world's first and most advanced in-classroom browser lock. For employers there is a Corporate offer for certifications and HR pre-employment tests, and MVTest, described as scalable testing infrastructure with proctoring protection.

How an exam runs

For students, the session starts inside the LMS: they open a Proctortrack-enabled exam and are prompted to run the Proctortrack application, which the How it Works page says should download in less than one minute and needs no administrative rights. Identity is checked on entry with multi-factor biometric authentication (face, ID and knuckle scans measured against the student's stored baseline profile), and the page adds continuous facial recognition throughout the test. A blue frame around the screen shows that proctoring is running. When the test is submitted, the student can end proctoring and close or uninstall the app.

For instructors, the page says proctoring can be switched on for an exam in the LMS with one click, and settings can be adjusted per test. Session data is processed against Proctortrack's algorithms and returned within 48 hours to the Proctortrack Instructor Dashboard. Each student gets a score based on the number of incidents detected, and violations are pre-flagged and time-stamped, so an instructor can go straight to the sessions that need attention. A student report holds the identity verification scans, desktop screenshots of any misconduct and video playback of the testing environment. After review, the data is purged according to the retention policy the institution agreed to.

The exam itself lives in the LMS. Students select their test there, instructors enable proctoring on it, and Proctortrack secures and reviews the attempt, which is where it sits in an assessment workflow, next to the quiz tools the institution already uses. The page also describes Secure Stream, which keeps capturing the session video even if the internet connection drops, and says the system works with disconnected networks. Because the automated levels need no human proctor, the site says tests can be taken anytime and on demand, with no scheduling.

Security, browser and mobile app

The home page describes 360° protection in four layers: OS-level protection with virtual machine and stealth app detection; a room and desktop scan with a live ID check; screen recording, a lockdown browser and screen mirroring; and monitoring by webcam or a two-camera setup that adds a mobile phone. It also offers a standalone secure browser meant to block ChatGPT, AI assistants, cheatbots, browser extensions and unauthorized applications before the exam starts.

A rebuilt mobile app runs on iOS and Android with a secondary camera option, and the solutions page lists mobile lockdown, selfie ID, room scan, a calculator, a test clock and document scan among its features.

On data protection, the solutions page lists storage on Google Cloud and AWS with 11-nines reliability, SOC-2 certified compliance, FERPA and ADA readiness, GDPR readiness and 2048-bit encryption for data in transit and at rest. The footer links to a GDPR policy and a student privacy pledge.

Integrations, support and pricing

The integrations named on the site are Moodle, Blackboard, Canvas, D2L, Open edX and Sakai, with a separate CLEP Admin entry and CLEP pages for students; the About page says it works with all major LMSs and browsers. Support, according to the How it Works page, runs 24x7x365 by live chat, phone and email, and the pricing page also lists "Level 2 Full Support" with 24/7/365 chat, email and phone among its optional add-ons. Students reach a help desk from every page.

The site publishes no prices. The pricing page asks for an estimate of students per year (1-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,001-50,000 or 50,000+) and returns customized pricing, under the line "What is more expensive? An exam cheating scandal or a prevention?" Demos are booked from the same pages.

The pricing page carries short reviews with names and roles, among them "Hassle free software for online examinations." from Marvin Anderson, Dean, "Easy to install and use." from Marcus Garcia, Student, and "Student friendly Proctortrack." from Rachel Stevenson, Administrator. The home and pricing pages also show review scores of 4.8 / 5, 4.2 / 5 and 4.8 / 5.

Who it suits

Proctortrack suits a college or university running exams through Moodle, Blackboard, Canvas, D2L, Open edX or Sakai that wants one vendor for everything from a quiz behind a browser lock to a final with human review. The level structure is its main strength: a department can put weekly quizzes on ProctorLock or ProctorAuto and keep Proctortrack QA or live proctors for midterms, finals and certification exams. Certification bodies and HR teams have the Corporate offer and MVTest, and K-12 schools that want to supervise tests with their own staff have ProctorDIY and ProctorTA. Institutions that already employ proctors can use the DIY Dashboard instead of buying live proctoring.

The caveats are practical. Students install an application and go through face, ID and knuckle scans, so a school should prepare learners for the setup before exam day. Review times differ by level, from within 6 hours for ProctorAuto to 12-24 hours for Proctortrack QA, so a team grading on a tight deadline should choose its level with that in mind. Pricing comes only as a quote based on yearly student volume, which makes a small pilot harder to budget in advance.