ProctorU

ProctorU is a remote exam proctoring platform for institutions and testing programs that need to deliver exams online without losing control over who sits them and how. The proctoru.com home page announces that "ProctorU is now Meazure Learning!", and the product pages now sit on the Meazure Learning site, where the ProctorU Proctoring Platform is one of the company's technology products. The buyer is an exam owner: a university testing office, a professional certification body or a program running high-stakes, mid-stakes or low-stakes exams. Test-takers sit their exams from home, but they do not choose the service; their institution does.

How a proctored session works

Every ProctorU session starts in Guardian, the company's secure browser. Guardian locks down the test-taker's computer according to settings the exam administrator configures, so the rules of each exam decide what the browser allows. From there, the three service lines differ in how much human attention a session receives. The common principle, repeated on each service page, is that "The ProctorU Platform was built to assist proctors, not replace them."

Live+ is the service the company presents as its most powerful option, aimed at high-stakes exams. A live proctor guides the test-taker through the exam launch, multifactor identity verification and an environment security scan, so unpermitted materials can be removed before the exam starts. Certified, trained live proctors then watch the full session, flag suspicious events and intervene when necessary. The software alerts the live proctor when it detects a pattern of suspicious activity, but no incident report is created until a human proctor or an intervention specialist confirms that the activity breaks the exam's rules. If cheating is suspected, the live proctor brings an intervention specialist into the session to assess the situation and step in if needed, and the Live+ page stresses that this should happen respectfully.

Review+ is aimed at low- or mid-stakes exams, and the company calls it "the Goldilocks of online proctoring solutions." A live proctor still handles the launch and the identity check, but the session itself is monitored automatically. The platform flags patterns of suspicious activity, every session is recorded and reviewed by a professional proctor, and potential violations are investigated and documented in an incident center. A report is created only once a certified proctor confirms that the activity is not allowed, and the institution then decides whether to act on it.

Record+ is the lightest service, meant for low-stakes exams. The launch is automated: test-takers follow a step-by-step process with multifactor identity verification, with no live proctor at the start. The session is recorded, and ProctorU's professional proctors watch every minute of every recording, which the Record+ page says removes "the burden of reviewing hundreds of hours of video" from the institution. Flagged activity again needs a certified proctor's confirmation before it becomes an incident.

What administrators see

When an incident is confirmed in Review+ or Record+, the institution receives a queue of sessions to review. Each incident report holds documented notes on what happened, a video recording of the test-taker, a screen recording and the chat logs. The Live+ page says live proctors send administrators the documented evidence and timestamped end-to-end recordings within 48 hours, while the reporting page says an emailed link to an incident report arrives within 72 hours of a suspected integrity breach.

Administrators and exam facilitators also get role-based dashboards. On Live+, the dashboard covers scheduling, start times and time spent in the exam, technical issues, test-taker satisfaction scores, interventions and integrity analytics. On all three services, administrators can open live exam videos and rewind them without interrupting the session.

The reporting page goes further. Exam session activity can be reviewed in real time or afterwards, comparing volume, integrity incidents, tech issues and wait times in charts, tables and graphs. Performance Insights break academic integrity and test-taker performance down by program, department, exam and date, and let a program compare itself with industry benchmarks and the company's global proctoring averages. The data is role-based: administrators see program-wide performance, facilitators see their own exams. At the end of each session, test-takers answer a five-question survey about the platform and their proctor, and institutions can read the results. For deeper work, the page offers the company's test program consultants and its advanced security team for ad-hoc reporting.

Exam content and the wider Meazure platform

ProctorU covers the proctoring; the exam content itself can live in a separate Meazure product. The same reporting page describes the Meazure Exam Platform, which holds an item bank. Its Items Report summarizes that bank by type, author and metadata, the Exam Response Report shows test-taker responses and total exam time, and the Exam Notes Report shows what test-takers typed into the platform's Notes feature. Reports can be exported to Excel or PDF files, and the company's psychometricians help with interpreting results, scoring items and detecting collusion. For an assessment buyer the split is useful to know: ProctorU secures an exam delivered through an existing LMS or test driver, while the exam platform is the Meazure product that holds the items behind an exam.

Integrations and support

All three service pages say the ProctorU Proctoring Platform is integrated with leading LMSs, naming Canvas, Blackboard, Moodle and D2L, plus several test drivers. The full list sits on the company's Meazure Valued Partners page, and the pages note that custom integrations may require an additional investment depending on the development work involved.

Test-takers who run into trouble before or during an exam reach the full tech support team through a chat feature. The service pages list the benefits shared by every proctoring service line: human review and validation at every level, integration with standard LMSs and custom test drivers, a dedicated account or program team, proctoring consistency, free technical support, quality assurance session auditing, and what the company calls "Guaranteed User Satisfaction" and "Unparalleled Uptime." The reporting page also claims that the company "pioneered online proctoring at scale in 2008" and has built "the largest network of proctoring and support staff worldwide."

Pricing

The ProctorU pages publish no prices. Each service page ends with a request for a demo, and the home page sends prospective customers to the sales team. In a testimonial on the Live+ page, Faisel Alam of the Law School Admissions Council says his office uses live remote proctoring to avoid issues associated with AI bias, and that "It's certainly harder and more expensive, but it's worth it for us."

What institutions and test-takers say

The testimonials on the service pages come from both sides of the exam. Catherine Hultman, Coordinator of Testing Services at the University of Mississippi, describes the university as an early adopter of Live+ that can now better monitor test-taking behavior while improving the test-taker experience. Shannon Carolipio of Troy University calls the service "extraordinarily helpful", and Donja Tripp of Georgia Southwestern State University says her students "receive the help they need from a real person." Shawna Wasylyshyn, President of the Athabasca University Students' Union, describes the partnership as an "accessible, flexible, and affordable option" for exam invigilation. Professional bodies appear too, including Chartered Accountants of Ireland, EC-Council and the National Restaurant Association.

Test-takers mostly mention time and travel. Dylan W., a student at the University of Iowa, likes taking exams "at 11 at night or 7 in the morning". Luke M. at Athabasca University says the service "has made my education a reality" because his university in Canada has no invigilators where he lives. Afia K. at Northern Virginia Community College reports a scheduling mistake fixed through live chat in less than 30 minutes.

Who it suits

ProctorU fits institutions that run exams across a range of stakes and want one provider for all of them: Live+ where a proxy tester or leaked content would do real damage, Review+ for mid-stakes tests, Record+ for large numbers of low-stakes exams. Distance education programs and universities whose students live far from a testing center get the most from it, as do certification and licensing bodies like those quoted on its pages. Its strength is the human layer: a person checks every flag before it becomes an incident, and institutions get the video, screen recording and chat log behind each report.

The limits are those of a sales-led service for testing offices. Prices come only through the sales team, and integrations beyond the named LMSs and test drivers may carry development costs. A single instructor who wants to lock down one quiz inside a course is not the customer these pages are written for; a testing office with a steady exam calendar is.