Assima

What Assima is

Assima is a systems training platform for enterprises: it builds interactive simulations of the business software employees use every day, so they can practice in a copy of the real application rather than in production or in front of a slide deck. The reader it serves is the L&D or IT team responsible for a software rollout, an upgrade cycle or the onboarding of new staff onto systems like SAP S/4HANA, Salesforce, Workday or Oracle Cloud. The company's site calls Assima "the world's #1 systems training platform" and its homepage headline speaks of "A 20-Year Track Record No One Can Match". The contact block names the company as Assima Global, Inc., with one US and one UK phone number, and the site runs in English, French, German, Dutch and Spanish.

The product family has three parts. Assima Train, the subject of this entry, is described as "The World's Most Advanced Systems Training Platform". Assima In-App Search brings training content into the live applications, and Assima Assist is meant to help users get answers on the job and avoid mistakes. The homepage presents them together as a "Total Digital Adoption Framework".

How the simulations work

The central idea is the clone. Rather than recording a series of screenshots or a video of someone clicking through the system, Assima captures the live application and produces what it calls an editable clone. The homepage shows the two side by side, labeled "Live System" and "Assima Clone", and says: "Unlike any other solution on the market, Assima does not deliver systems training as static images. The output is a fully interactive interface that you can edit at will."

For the learner, that means doing rather than watching. In the company's words, learners "Click, scroll, use dropdown menus, enter the data into fields" in any order, as they would in the real system. Because nothing they enter reaches production, mistakes are free. The site sums it up as "the closest thing to training in a live system without any risks", and says simulations let employees learn by "practicing, solving problems, making mistakes, and building confidence." It also argues that this is the only cost-effective way to train realistically on business processes that run across several applications.

For the content author, the clone is a document to edit. The homepage says authors can "Edit anything on your screen and mass replace data across lessons", and that "New fields, pulldown menus, buttons, entries can be added, resized, and removed at will" without capturing a new set of screenshots. When the software changes, the training changes with it: Assima says its editable clones let training "be updated in a few clicks", reducing rework by 90%. One customer quote on the homepage, from Krissie Owen, an L&D partner, describes the routine: "With Assima, we can keep training up to date by recapturing clones of the live app", so the team never has to rewrite content from scratch.

Training before go-live, and without a training environment

Two uses get the most space on the homepage. The first is preparing people for a new system before it exists in production. The site says organizations can reflect updates in their training "even before your production environment is complete", and that for a new software rollout they can deliver "a realistic version of your software to your business people months before go-live". A featured blog post makes the same point about SAP: "SAP rollouts don't fail because of technology, they fail because users aren't prepared."

The second is replacing the dedicated IT training environment. The homepage argues that "Even if a sandbox came for free with your software, the costs and time to configure and maintain multiple environments for training or localization represent a tremendous and needless expense", and that simulations give the realism of a training environment "without the maintenance and frustrating data refreshes". One quoted Head of Learning puts it more bluntly: "Here was a system that would allow me to train new staff without the astronomical cost of building and maintaining a training client."

The company is critical of relying only on in-app guidance. Its framework section calls the idea that "in-app overlays or performance support alone is enough" the "biggest myth in the industry", and positions practice in a safe environment as the step that makes employees ready on day one. It claims Assima can "Train employees 80% of the way in record time."

Software, use cases and industries

The site lists the enterprise software it supports by category and by name: CRM, ERP, EMR/EHR and HCM systems, plus Oracle Cloud, SAP S/4HANA, Salesforce, Workday and homegrown applications. Use cases named in the menu are employee onboarding, frequent software updates, new software rollouts, remote training, user adoption, digital transformation and multilingual training. Industries are healthcare, finance, government and the public sector, retail, telecommunications, manufacturing and software companies. Separate role pages address L&D and training teams, IT and management, and employee experience.

Recent articles on the company blog show where it sees its work: training two workforces as one during mergers and acquisitions, building an in-house author network rather than outsourcing systems training, content governance to keep a training library from drifting out of date, and moving the conversation from completion rates to measured competency.

Results the company publishes

The homepage reports four headline figures under its track record: a 70% reduction in training costs, 50% faster onboarding, 60% faster training delivery and 85% fewer help desk calls. It also says its customers see a return on their technology up to 50% faster. Three customer stories carry their own numbers: £3 million saved in training costs (with the Head of Learning quote above), 50% faster onboarding time, with Hans Van Herwaarden, an MC Manager, saying that "staff are building their skills and confidence in the new system very quickly", and 60% faster content delivery. These are the company's own figures; the homepage does not name the organizations behind them beyond the job titles. Assima also says its product is "Powered by the World's Only 4x Patented Cloning Technology".

Pricing, partners and getting started

The site publishes no prices. Buyers book a demo or a personal tour, and the "Talk to an Expert" call to action offers to discuss "your environment & pricing options". An ROI self-assessment on the site estimates the savings a buyer could expect. Assima runs a partner program for resellers, service providers and technology partners, with a partner login, deal registration and referral options. The company menu also links to dedicated Security and Accessibility pages.

Who it suits

Assima fits a large organization rolling out or upgrading complex business software and training many people on it: an SAP S/4HANA migration, a Salesforce or Workday rollout, an electronic health record system in a hospital group, or a bank changing core systems. It suits teams that would otherwise maintain a separate training instance, and teams whose software changes often enough that re-recording screenshots has become a standing cost. Onboarding new hires onto the same systems year after year is the other natural fit.

It suits a small company less well. The product is sold by demo and conversation, the examples are enterprise systems, and the value rests on cloning applications at scale. Teams whose training is mainly soft skills, compliance reading or product knowledge, with little time spent inside business software, will use little of it.