MCI Solutions

MCI Solutions is an Australian learning and development company that sells workplace training to organizations rather than to individual learners. Its centerpiece is a Live Virtual Classroom Subscription: one subscription opens a calendar of live, facilitator-led online classes that an employer's staff can join. Around it sit e-learning courses, a public schedule of live virtual classes, in-person classes, leadership programs, LEGO SERIOUS PLAY workshops and a consulting arm for instructional design and learning projects. The home page says the company has been delivering training "Since 2003", and the footer lists offices in North Sydney and Melbourne. The legal name in the footer is Management Consultancy International Pty Ltd, trading as MCI Solutions.

The reader this suits is an L&D or HR team that wants to put a workforce through regular skills training without building a course library of its own.

What an organization gets

The Live Virtual Classroom Subscription

The subscription page pitches the product to teams that are "tired of online training that your people don't finish." Every session is a live virtual class run by a facilitator, and the page promises "Higher completion, stronger skill transfer and lasting business impact." Classes run in 90-minute sessions, a length the site repeats several times as a format built to fit around work.

According to the page, one subscription gives an organization "a full calendar of live virtual classroom training", with sessions pitched at every level from graduates to managers. The listed inclusions are:

• post-session resources to reinforce learning
• attendance at scheduled live classes
• a wide range of topics spanning leadership, communication, business skills and more
• interactive Q&A and peer learning

The FAQ names communication, leadership, time management, resilience and project management as subjects and says new sessions are added regularly. Classes can mix staff from different employers, since the page lists the chance to collaborate "with your peers from your own and other organisations" as a benefit.

The rollout is described in six steps: choose a package that fits the organization's size, share a registration link with staff, let employees pick classes from the calendar and join live, take part in facilitated discussion, use the follow-up resources, and track engagement, feedback and outcomes to show return on investment. The FAQ says no special software is needed: sessions run "through common virtual platforms" the team already uses, and participants receive a link and join. On scale, the FAQ says access can be given to teams, departments or a whole workforce depending on the package, and that "Attendance is unlimited for scheduled sessions once participants are registered."

Courses outside the subscription

Organizations that prefer to buy individual classes can use the public schedule of live virtual classes, grouped into Professional Development, IT and Wellbeing courses. The home page describes these as open online courses covering leadership, IT skills and personal development, again in 90-minute sessions. Popular course lines in the footer include Microsoft Copilot training, Microsoft Office and Excel courses, Power BI, project management, and leadership and management courses. A banner on the home page announces that Copilot training is now live.

The Mental Health and Wellbeing courses are a separate line. The site says they deliver "practical, evidence-based strategies" so teams stay focused, collaborative and resilient.

For teams that want a classroom, MCI runs in-person courses in professional development and Microsoft Office 365. There is also e-learning: online courses the company says cover "foundational skills essential for high-performing, emotionally healthy businesses", including management training.

Programs and workshops

Two named programs stand out. The Emerging Leadership Program is aimed at developing managers. LEGO SERIOUS PLAY is a facilitated workshop method; one testimonial on the home page, from an instructional designer, says the course showed new ways to get subject matter experts to explain complex ideas.

Consulting and content services

MCI also sells people and expertise. Its service menu lists Learning Consultancy, Instructional Design, eLearning Development, In-house Facilitators, Change Management, Project Management and Technical Writers. The home page says its instructional design service lends an organization "the expertise of a short-term or long-term learning expert." This makes MCI partly a training provider and partly a services firm, which matters to a buyer who wants custom content built rather than a ready catalog.

Pricing, track record and evidence

The site does publish an entry price. The home page offer reads: "Access over 70+ different training modules from just $13 per seat!" That is a starting figure per seat, not a full plan price, and the subscription page itself sells packages by organization size and routes buyers to a consultation for the actual quote.

On track record, the home page claims "over 35 industry awards since 2003" and says MCI has been "rated among the top learning and development solutions companies in Sydney, Australia." Those are the company's own words.

The case study menu names client projects with organizations including Confluence Water (a graduate training program), APM, Joval Group (Excel training), Employment Hero, CVGT Employment, Anglicare NSW and Cerebral Palsy Alliance, plus studies on challenging workplace interactions, LEGO SERIOUS PLAY, cultural transformation, change management and a Women Build Program.

Testimonials on the subscription page carry names and organizations. Garth Byrne of Employment Hero says MCI helped implement the Live Virtual Classroom subscription in his workplace. Todd Foster of CVGT writes that MCI "provides some great learning experiences for staff looking for entry to mid level training" and that the short course format lets staff schedule training around their work. Participant comments come from Ausgrid, Essential Energy, Cerebral Palsy Alliance, the Victorian Electoral Commission and Mitre 10.

Support runs through a phone line, an email address, a contact form and a demo booking form. The site does not set out contract length or cancellation terms for the subscription.

Who it suits

MCI fits an Australian employer that wants live, instructor-led soft skills, leadership, wellbeing and Microsoft Office training on a recurring basis, and that values a facilitator in the room over a library of videos. The unlimited attendance on scheduled sessions makes the subscription most attractive to organizations that can get many staff into the calendar. Teams with a specific capability gap can add instructional design or a custom program on top.

The trade-off follows from the format. Learning happens at scheduled times, so staff need to be free for a 90-minute live class, and the catalog is built around business and professional skills rather than deep technical or regulated compliance content. An organization that wants staff to learn entirely on demand would lean on MCI's e-learning courses rather than the subscription, or look at a self-paced library.