TenLearn

What TenLearn is

TenLearn is a Singapore training institute that sells two things from one site: TenLearn's LMS Cloud, a learning management system that businesses and training centers use to run their own e-learning, and its own catalog of online courses in fire safety management and security. The home page says the company was founded in 2017 as "an award-winning local training institute in Singapore that offers e-learning courses and programs to businesses and individuals", and the footer names the company as Ten Learn Pte Ltd. It lists three awards: The Entrepreneur Of The Year in 2017, the Singapore Prestige Brand Award in 2017 and the Security Industry Transformation Award.

The LMS page, which this entry links to, pitches TenLearn's LMS Cloud as an all-in-one LMS for organizations in Singapore that want a reliable system they control themselves. The reader it serves is a training manager, a training provider or a business that wants to move classroom courses online and track who completes them, without running its own servers.

How the LMS Cloud is set up

The defining design choice is isolation. The LMS page describes the product as "a reliable learning management system software exported and created in a fresh environment for every customer." Each customer gets full access to its own backend administration, which the site says makes it "easy to make amendments in response to user feedback and analytics" and gives the customer "complete control over your e-learning platform." The stated business case is cost: the LMS Cloud is meant to reduce "the expense of providing time-consuming training across several locations."

Building and delivering courses

Course building is meant for non-specialists. The site says "The transposition of training material into e-courses is streamlined through our learning management system's in-built features." Course details such as pricing and meta keywords can be updated easily, and modules can be grouped into bundles. Pricing fields and bundles matter for a training provider that sells courses to the public rather than only assigning them to staff.

On formats, the site says "Every course built on TenLearn's LMS Cloud is compatible with video-based and PowerPoint Presentation-based learning." It also promises that a customer can "Provide your users with synchronous, asynchronous, and hybrid learning all in one system", so the same platform can hold self-paced modules, scheduled sessions and blended programs. The LMS is "mobile optimised to offer a convenient and offline learning experience for all learners."

Tracking and reporting

Reporting is the part of the product described in the most practical terms. The site says administrators and managers "will be able to access analytics and customised reports based on the organisation's specific needs." It lists the reports a customer can use: "Monthly course feedbacks, monthly sales, enrolments of courses and course completion of students are just some of the many tools you can utilise to track and review progress." The mix of sales and completion reports shows the dual audience: a commercial training center tracking revenue and a company tracking whether its people finished their training. Learners get data analytics too, so they can follow their own progress through each course.

Security

The security section is specific for a small vendor. The site says imported company training materials "will be kept fully confidential" behind the LMS's built-in layers of security, that the system "has undergone multiple penetration tests", and that it is "top validated, SSL-installed, anti-phishing, DDoS proof, and auto-scaling." The per-customer environment described above adds to that separation between clients.

TenLearn's own course catalog

The institute's own e-learning shows the platform in use. The site says it offers "a holistic suite of certified training programs in fire safety management and security", and that "For our fire safety management courses, Continual Professional Development (CPD) points will be credited by the Singapore Civil Defence Force (SCDF)." The home page adds that its certifications are "valid and recognised in meeting the industry standards in Singapore." These are the company's own statements.

The course menu lists a Fire Safety Manager CPD program, Fire Safety Management, Security, Threat Observations, a Security Refresher Course and PDPA training. Popular courses named on the home page include Common Fire Safety Non-Compliances and SCDF Enforcement Actions, Fire Command Centre and Evacuation Planning, Fire Safety Committee and Table Top Exercise, Fire Safety Act and Automatic Fire Extinguishing System, Identify Terror Threat, a course on managing the fire risk of lithium-ion batteries, and security modules on handling security incidents and on guard and patrol and access control. Learning happens through "virtual tutorials and assessments", so learners no longer travel to a training center.

What learners say

The home page carries a long list of dated learner reviews, most from fire safety managers collecting CPD points. Kathy writes: "Considering the amount of CPD points given, it is very worth the money." Wong Toni says TenLearn "is great for FSM who have no time to attend fixed seminar dates for CPD points" and notes that "There were multiple subtitles such as Chinese, Malay, Indian language and more." Ching Seng Goh calls one course "filled with practical aspect and recognised by scdf for FSM points" and asks for more practical videos on fire system testing. Other reviewers praise the flexibility of studying in their own time, and several ask for more courses that carry CPD points.

Pricing and getting started

The site carries no prices for the LMS Cloud. Businesses are invited to schedule a demo or send an enquiry, and the LMS page says the team has been helping clients "For more than 5 years" and wants to act as a partner as well as a supplier, working alongside customers on their goals. Individuals can sign up and log in directly, and a user guide is linked from the menu.

Who it suits

TenLearn's LMS Cloud suits a Singapore training center or company that wants its own isolated e-learning environment, mostly video and slide-based courses, and simple reports on enrollments, completions, feedback and sales. A training provider that sells courses benefits from the pricing fields, bundles and monthly sales reports, and a business with staff at several sites gets a way to cut repeated classroom sessions. Fire safety managers and security staff in Singapore are the natural audience for the company's own catalog.

The product description stays at the level of core LMS functions, so a buyer looking for advanced authoring, integrations with HR systems or large-scale enterprise features should see the platform in a demo before deciding. Organizations outside Singapore should note that the catalog and its CPD points are tied to Singapore's fire safety and security framework.