InfoCaption Train

What InfoCaption Train is

InfoCaption Train is the learning management module of InfoCaption, a knowledge platform from InfoCaption AB in Stockholm, Sweden. The company calls itself "Scandinavia's leading knowledge platform with a focus on workflow learning", and its Swedish homepage counts 700 000+ users, 25+ years of experience and 300+ customers. Train is the part of the platform that turns guides and instructions into courses, assigns them to the right people and tracks the results, so the reader here is an HR, L&D or operations team responsible for onboarding, mandatory training and skills development inside an organization.

The pitch rests on one idea: the same piece of content should serve both the course and the working day. The page headline is "A complete LMS where knowledge lives beyond the course", and the FAQ explains the difference from other learning management systems this way: course content "is based on guides that can also be used as searchable knowledge support in everyday life." A guide written for an onboarding course can also sit in a portal, appear inside a process map or show up as help inside the system an employee is using. The page opens by naming three problems it sets out to fix: knowledge that disappears after a course, onboarding that takes too long, and training whose impact nobody can measure.

Building content and courses

Content is created directly in the platform. The page lists text-based guides, video instructions and screen recordings, step-by-step guides with annotations, and built-in knowledge checks. Guides are then turned into courses organized into chapters and sections, where the course owner adapts the look to the organization's visual identity, controls the order of content and defines how participants move through it. Guides, videos and knowledge tests can be combined in one course, and content can be updated without rebuilding the course. Train also handles both digital and instructor-led courses, which the page lists as digital and physical courses.

The Swedish FAQ says anyone with knowledge to share can create training and guides, without being a teacher, designer or systems expert, so material can come straight from the people who do the work. For existing e-learning, the FAQ confirms: "Train supports SCORM import, which allows you to use existing e-learning material in the platform." To get started faster, the page says InfoCaption includes 30+ ready-made courses and a portal gallery with examples of how training, guides and knowledge support can be structured, and the Swedish site also offers a content production service for organizations that want help creating courses, introductions, guides or training.

Microlearning gets its own section. Training is broken into shorter parts, and the page argues that "A short video or article is both easier to absorb and takes up less time of the working day than a scheduled course." Short guides can be sent out to participants on an ongoing basis as refreshers or reinforcement, and scheduled mailings keep the topic in front of people.

Assigning, sharing and tracking

Training is assigned by role, group or target audience, and courses can be shared through a portal, a direct link or a QR code. Automated learning journeys and email reminders keep people moving. For onboarding, the FAQ says new employees can work through the same basic information in a format customized by role or group, with induction courses, guides and knowledge tests gathered in a course portal, and the content stays searchable afterward so a new starter can go back to it when a question comes up.

Tracking covers completion, activity and knowledge check results at individual and group level. The page lists an individual dashboard, managerial reports and group overviews, test results, statistics export, and an activity overview with completion status, and the FAQ adds an organizational level. Results and statistics can be exported or shared with a manager or training officer. Train also includes certificate management, and the page lists course certificates and diplomas among its tracking features.

What else comes with the platform

Train sits on top of what InfoCaption calls the Guide foundation, which the page says is "Always in InfoCaption". That includes text guides, process maps, video guides, knowledge tests, screen recording and video editing, creating with AI, visual identity customizations, templates, manuals and collections, portal pages with content search, SSO, integrations, workspaces for large organizations, advanced permission management and statistics. Two sister modules extend it: Assist shows context-sensitive guides inside the system an employee is using, through a browser extension, a Windows app or an API, and Map links process maps to guides.

The page also describes an AI chat in which employees ask questions in natural language. In InfoCaption's words, "Answers are based solely on content you've created and verified in InfoCaption. No hallucinations, no guesswork." On integrations, the FAQ says InfoCaption connects with "intranets, HR systems, SharePoint, ServiceNow or competence platforms", which can make guides and training available where users already work or move course data between systems, and that "InfoCaption's open API is also available for customised connections."

Customers, support and pricing

The Train page shows three customer stories. Coor digitized its onboarding training, and the page credits it with 87% lower training costs. The case says Coor cut the training program "from four days to just one", shown on the page as "4 → 1 day" of training time per new employee. SkiStar is credited with 7 000+ seasonal employees onboarded. The Municipality of Sandviken uses digital training for a shared approach to recruitment, and Nacka Municipality combines content, knowledge checks and certification in one interactive course. Cassandra Isgren, a business developer at Länsförsäkringar, is quoted: "With the help of InfoCaption, we have been able to create an onboarding process that really works for our employees." The FAQ adds that InfoCaption is used by many municipalities, regions and authorities.

The company says it offers "Swedish support, development and data storage" on the English page, and Scandinavian support, development and data storage on the Swedish one. The site runs in Swedish, English, Norwegian and Finnish. The menu links to a prices page, but the Train page itself shows no figures; the route in is a free video demo or a booked demo.

Who it suits

Train suits organizations where the same procedures must be taught once and then looked up again and again: municipalities and public authorities, companies with large seasonal intakes, and any employer rolling out a new system or onboarding many people into the same routines. Teams that already own SCORM courses can bring them along, and departments where experts write their own guides will get the most from the shared content model. A training team that only wants a plain course catalog without the knowledge base around it may find the platform broader than it needs.