Edu-Performance

Edu-Performance, which signs its press releases as Edu-Performance Canada, is a Quebec e-learning company with three things to sell an organization: Tactic! LMS, a learning management system for hybrid training; a catalog of ready-made online courses that runs on it; and custom course development. A sister product, Tactic! TMS, extends the same family into talent management. The site's tagline is "Solutions e-Learning professionnelles," and it says the company has been doing this for 25 years. Its office address is in St-Hubert, Quebec, and its news items are datelined Montréal.

The site is written in French with an English version, and it frames the offer for four sectors (business, government, health and education) plus an online shop where individuals can buy courses directly.

Tactic! LMS

The homepage describes Tactic! LMS as "Plateforme évolutive de gestion et de diffusion de la formation hybride" (a scalable platform for managing and delivering hybrid training). In more detail, it is an LMS (SGA in French) that the company calls mature and solid, running on both PC and Mac and compatible with tablets and smartphones. The site says it is aimed at organizations that want an intuitive, ergonomic training environment with a very complete set of management tools. Tactic! LMS can be customized to the customer's needs and is available in a cloud version or an intranet version, which gives an IT department the choice of hosting it inside its own network.

The government contracts on the news page show how it is bought. In November 2023 the company won a tender for the supply and implementation of an LMS, its Tactic! LMS delivered in the cloud, for a branch of the Quebec provincial government working in employment. In October 2023 it announced a contract for Tactic! LMS with a major Quebec police force. In March 2024 it announced a contract to supply Tactic! LMS to a Government of Canada department. Two older items are renewals: in September 2023 a Government of Canada administration extended a contract for the supply, support and maintenance of the platform that had been in place for several years, and in April 2022 the company won a tender that renewed a contract with a major federal department.

Tactic! TMS

The second platform, Tactic! TMS, is a talent management solution covering training, skills, performance, compensation and succession. The site says it combines knowledge management with performance management to support people development, retention and engagement. It is pitched at almost any organization: government bodies, para-public organizations, municipalities, public and private health institutions, professional orders and associations, businesses and training institutions.

Tactic! TMS is offered three ways: purchased outright (Acquisition), as SaaS, or as a dedicated rental with cloud hosting. The site says installation and maintenance are done "en un instant" (in an instant), and that the platform can be configured or customized for more specific needs. For a training team that also has to track competencies and performance reviews, this is the piece that turns the LMS into a skills system.

The online course catalog

The catalog is the part that matters for an organization that does not want to write its own courses. The homepage says it "regroupe près de 800 formations e-learning" (brings together nearly 800 e-learning courses), available in French and in English and accessible through Tactic! LMS. The subject areas in the site's menu are office software, management, languages, health and safety, and information technology. The catalog description itself names office courses, then management, health, languages "et autres" (and others), and says the collection was put together for today's organizations. Elsewhere the homepage counts "+ de 1000 contenus de cours" (more than 1,000 course contents), and its figures panel gives more than 300 courses developed by the company.

Pricing for the catalog is adapted to the customer's needs, the homepage says, rather than shown as a list.

The online shop

Edu-Performance also sells courses one at a time. The online shop is open to a business or an individual: you choose a course from the e-learning catalog and, the site says, get access immediately, in a few clicks. Because the catalog is hosted on Tactic! LMS, each buyer gets a personal record listing every course in progress or completed. For a small team that only needs a handful of courses, this is a way in without licensing a platform.

Custom course development

The third service is formation sur mesure, custom training. The site's case for it is practical: when employees are numerous or geographically spread out, or when training has to be rolled out quickly, custom online training is effective and costs less than traditional classroom training. Because the company has specialized in creating online courses for 25 years, it says it can guide an organization through putting its existing training online. The products menu lists this as custom content development, alongside a BabelLearning solution.

Languages

Language training is a distinct line. In March 2021 Edu-Performance announced a partnership with the language school PME Création de Valeur to set up a languages division offering second-language teaching in English and French, with the stated aim of leading in blended language teaching.

Security

The news page records that Edu-Performance obtained ISO 27001 certification in August 2020, after months of analysis and bringing its processes into line with the standard's requirements. The announcement presents it as part of the company's concern for the security of its software applications and its customers.

Customers and track record

The homepage says its customers are mainly corporations, large law firms, healthcare establishments, large retail companies, and government branches in both France and Canada. The figures it gives are 98.5% of customers very satisfied, more than 2 million users trained, 25 years of experience, and more than 300 courses developed, along with "Des millions de clients satisfaits à travers le monde" (millions of satisfied customers around the world). These are the company's own numbers.

Pricing and trying it

The site publishes no LMS prices. It offers a free demo ("Démo gratuite") from the top of every page and invites visitors to "Obtenez un essai gratuit de nos produits" (get a free trial of our products) through its contact page, with a brochure and a video on the homepage.

Who it suits

Edu-Performance fits a French-speaking or bilingual organization in Canada or France that wants a platform and content from the same supplier: a government department, a health institution, a law firm or a large retailer that needs an LMS it can host in the cloud or on its intranet, a ready catalog in both official languages, and help digitizing courses it already teaches. The Tactic! TMS option adds skills, performance and succession management for HR teams that want it all in one family. The caveats are that the public site describes the platforms in broad terms rather than feature by feature, so a buyer will rely on the demo for specifics, and that the catalog's strength is French and English, which suits its home markets best.