Digital Knowledge

What Digital Knowledge is

Digital Knowledge (デジタル・ナレッジ) is a Japanese e-learning company. Its home page says it has specialized in e-learning for 30 years and has more than 3000 deployments at schools and companies, and that it covers the whole job: building the system, producing learning materials and supporting operations. Its main product is KnowledgeDeliver, a learning management system that can be customized and installed in several ways, also sold as Knowledge Deli (ナレッジデリ), a hosted service. The product pages name three groups of customers: education businesses, universities and vocational schools, and in-house corporate training.

KnowledgeDeliver: authoring, learning and administration in one system

The company calls KnowledgeDeliver "学習管理システム（ＬＭＳ）の決定版" (the definitive LMS) and says that with this one system "eラーニングの基本が全て手に入ります" (you get all the basics of e-learning). The point is that the three functions an LMS needs, material creation (教材作成), learning (学習) and administration (運用管理), come as standard, so no separate authoring tool is required. The company's guide to online classes makes the same case: an LMS with built-in material creation lets content be managed in one place.

The e-learning guide lists eight reasons customers keep choosing it:

• the all-in-one design described above;
• multi-device support for PCs, smartphones and tablets, including video delivery to phones, with responsive design;
• four version upgrades a year that add features and keep up with new client environments;
• more than 3000 deployments across companies, government agencies and medical institutions;
• customization to each customer's goals, which the company calls its strength;
• a choice of deployment forms (ASP, on-premises, the company's DK Cloud and public cloud), with support for large-scale operation for hundreds of thousands of users;
• a support center for administrators and learners, reachable by phone and email;
• security: Knowledge Deli, the hosted service built on KnowledgeDeliver, holds Japan's ASP・SaaS安全・信頼性情報開示認定 (ASP/SaaS safety and reliability disclosure certification).

The site footer adds that the company's ISMS certification covers its head office and West Japan branch, and that an ISMS-CLS cloud security certification covers the provision of Knowledge Deli and DK Cloud.

On standards, the e-learning guide states that KnowledgeDeliver was Japan's first LMS certified for SCORM 1.2 and SCORM 2004, so SCORM content can move between it and other compliant systems.

Hosted service and the rest of the product line

Knowledge Deli is the ASP version: learning system, server and operational support in one package, described as easy to introduce and run. Around the LMS the company sells:

• Video+, a service for creating video teaching material and streaming it;
• Teacher's Copilot, a generative AI service: you register existing material such as lecture audio, video and documents, and it automatically produces teaching materials in many variations;
• Skill+, a digital badge service that uses open badges to manage employee skills and issues badges described as "完全偽造防止" (fully forgery-proof), built on the idea that knowing something and being able to do it are different things;
• Knowledge ID MAP, an AI agent for education that the company announced as officially released on August 31, 2026;
• e-learning video production, ready-made educational content and operational support services.

Live and on-demand classes

The company's guide to online classes explains the two delivery modes it supports for schools and education businesses: live delivery, where learners join a class in real time with two-way interaction, and on-demand delivery of recorded lessons that learners can replay as often as they like. It recommends recording live sessions so absent learners can catch up, and describes uses such as the flipped classroom.

Customer examples on that page include Soka University's correspondence division, which quickly introduced online classes combining Zoom with the LMS and CBT exams with identity verification during the pandemic; Keio University, which uses e-learning for more than coursework; Digital Hollywood, whose new enrollments rose 1.5 times during the pandemic with hybrid learning; Sozo Gakuen, where about 10,000 elementary and junior high school students take interactive online classes from home; and 放送大学 (Japan's broadcast university), which issues completion certificates for its lifelong learning courses as digital badges.

Customers and results

The home page lists customers including GovTech Tokyo, Kyorin Pharmaceutical, the Gakken Group, Tsuji Culinary Group, DeNA, Sawai Pharmaceutical, Toyota Motor, Brother Industries, Credit Saison, Tokyo Medical University Hospital, Akita University and SBI Graduate School. Featured cases include a Gakken group nursing education service used by 3,000 hospitals and 1.3 million learners, which has spread from nursing staff to whole hospitals; Akita University's recurrent education program, which uses open badges; a new qualification for supporting older people launched end to end on the platform; SBI Graduate School's first full renewal of its online MBA program in 10 years; and Okayama University of Science, which set up a new science correspondence department on the LMS with resident support staff.

Customer comments on the home page give concrete numbers. One client took more than 5,000 nursing-care sites digital with 1,700+ short videos. Another had 1,300 employees creating and sharing content within a year and a half of launch. Another offered 600 elective subjects and ran a 1,000-person simultaneous online exam five months after introduction, using identity verification and a large question bank. A correspondence course leading to a national qualification has run for 10 years without major trouble while its student numbers grew tenfold. Another client says introducing VR training cut its store managers' workload to one sixth and went over well with foreign staff, and another client set up what it calls an industry-first certification exam using online testing and payment, multiple languages and digital badges.

How it works with customers

The company describes its support in five steps: identifying the issues, a proposal, system construction and material development, operational support, and evaluation. It runs exhibitions and online seminars and publishes surveys through its e-Learning Strategy Research Institute. The website is available in Japanese, English, Simplified and Traditional Chinese, Korean, Russian, Uzbek and Mongolian. Prices are not listed; inquiries go through a consultation desk, a web form or a document request.

Who it suits

Digital Knowledge suits Japanese organizations that want a long-established vendor to build and run their e-learning: universities and correspondence programs, cram schools and education businesses that sell courses, hospitals and pharmaceutical companies, and corporate training departments. Its strengths are the all-in-one LMS with built-in authoring, the SCORM certification, flexible hosting from ASP to on-premises, and customization. For course authors, Teacher's Copilot and Video+ add AI-generated material and video production on top of the LMS's own creation tools. A small team that wants to sign up and start the same day is not its typical customer, since the company works through consultation and proposals.