Teach Me 2

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Teach Me 2 is a managed private tutoring service: a family tells it what a child needs, a learning strategist sets up a plan, and the company matches the student with a one-to-one tutor who teaches online or face to face. It is a learner product, aimed mostly at parents, though the home page also covers university students and adult learners. The site says it has been tutoring since 2006, counts over 1 million hours tutored, and says it is trusted by 50,000+ families. It runs regional versions of its site, including one for international visitors and one for the USA, and the details for tutors (pay, qualifications, travel) differ between them.

What a learner actually gets

The service is organized by stage. The home page lists primary school (foundational support), high school (subject and exam support), university (undergraduate to postgraduate) and adult learning ("All ages welcome"). Named school subjects are accounting, English, mathematics, biology, chemistry and physics; university tutoring names chemistry, economics, engineering, mathematics, physics and statistics; language tutoring names English, French, Spanish and German; and the site adds "over 100 more subjects." The tutor recruitment page says tutors can teach "school subjects, university, languages and coding." The services menu also lists study skills coaching alongside tutoring.

Getting started takes three steps on the home page. A parent clicks "Get a tutor" and answers a few questions online to find potential tutors, then chats with a learning strategist who will "set up a plan for achieving your desired results within your budget," and then lessons start, with what the page calls a team working to rebuild the child's confidence and skills. The pitch is about more than grades: the home page talks about teaching children "how to learn, not just how to pass exams," and lists weak study skills, low confidence and missing out on university as the worries it addresses.

Lessons happen either in person, with the tutor traveling to the student, or online. The online side runs in the company's own browser classroom: the tutor page describes video, text, a whiteboard, document uploads and coding functionality, and says lessons can be joined with one click without downloading a program. Online tutoring is offered by subject, with accounting, chemistry, economics, mathematics, physics and statistics named in the footer. The client chooses the format; tutors can state up front whether they do only online or only in-person lessons.

The company handles the administration around lessons. Its tutor page describes an "award-winning support team" that manages tutoring admin, and a short example exchange in which a learner cancels at the last minute and the company still pays the tutor. Customers give regular lesson feedback to tutors. A parent review on the home page says the company "has been more on top of the tutor sessions than I as the parent was able to be," and another says that within a few hours of the enquiry the company had been in touch and by the end of the day a tutor was found.

The tutors and how they are screened

The recruitment pages set out who can tutor. On the international site, an applicant must be 18 or older, a citizen or holder of a valid work visa, have reliable transport for face-to-face work and reliable internet for online work, provide a Matric certificate with at least 80% in the school subjects they want to teach, and provide a university transcript with at least 75% in the university subjects. The USA site asks instead for a 3.8 GPA in the school subjects plus a degree, and a minimum 3.7 GPA in the university subjects. Applicants supply documents to verify all of this. The process has five steps: apply online, send a video introduction, do a background check, complete onboarding, then tutor a first student.

Tutors do not set their own prices. The FAQ says rates are set by the company's system and vary with the subject, and are shown on each job alert so tutors can pick the jobs they apply for. The international site gives an expected range of R130 to R190 per hour; the USA site gives $18 to $35 per hour. Tutors are paid twice a month for lessons confirmed in the previous period, cover their own travel up to 10 to 15 km (6 to 10 miles on the US site) and their own internet costs, and can negotiate a travel subsidy for longer trips. The company does not ask for exclusivity, but clients met through Teach Me 2 must stay Teach Me 2 clients.

Guarantee, pricing and track record

The main financial commitment to families is the "5-Lesson Peace of Mind Guarantee." If the first lesson with a tutor does not feel right, the company finds another tutor and the family does not pay for that lesson. Once a good match is found, the family gives it five lessons; if they are not satisfied with the progress after those five, the company says it will "refund every cent you paid for them." The page backs the promise with a stated "97% customer success rate."

The site publishes no lesson prices for families. Cost is set in the conversation with the learning strategist, and the home page describes tutoring "matched to your child and your budget." The tutor pay ranges above show what the tutor earns, not what a family pays.

The track record figures sit in a strip repeated on several pages: over 1 million hours tutored since 2006, "Excellent" on Trustpilot from 2,300+ reviews, a 4.8 customer rating, 32,000+ people who "like us," third place in the Global Customer Happiness Awards, and a ranking as a top 100 EdTech company worldwide by TIME. The home page carries a dozen short reviews marked as verified, praising particular tutors, quick matching (one parent got a tutor within 2 days of the enquiry), improved marks and exam confidence, and one student credits a tutor with getting him through 3 years of electrical engineering.

For questions, tutors are pointed to an application email address, and the USA site prints a US phone number. The site also offers a safety guide for families and tutors.

Who it suits and who it does not

Teach Me 2 suits a parent who wants the tutoring organized for them: someone else finds the tutor, sets the plan, handles cancellations and replaces a tutor who is not working out. The five-lesson guarantee lowers the risk of a first booking, and the stated academic thresholds and background check give some assurance about who turns up. It covers a wide age range, from primary foundations through university engineering, economics and statistics, and adults are explicitly welcome. Families who want in-person lessons at home and those who prefer the online classroom are both served, and the online classroom suits subjects such as coding that need more than a video call.

It suits less well a family that wants to see prices before talking to anyone, since rates for families are only given in the consultation. A learner who wants to browse and choose a tutor from public profiles will not find a marketplace here; matching is done by the company. And as a one-to-one service, it is not the place for a self-paced course or a group class.

For tutors, the model offers job alerts, an admin support team and twice-monthly pay at a rate the company sets, in exchange for keeping the clients it introduces.

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